Our customer care department can be reached anytime. The links below will help you contact the appropriate departments.
To check the status of an order or for general order inquiries log-in to your account and select Order History or you may submit a query here.
Returns, Exchanges, or Cancellations
Your satisfaction is important to us. Visit our Return Authorization page, submit the form. Once received, we will contact your with a Return Number and instructions of where to send your product.
Are you a Prospective Supplier or OEM?
Register to become a potential Residential Stores supplier. If you are interested in becoming an Residential Stores partner supplier or OEM, please click here
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Residential Stores and our network online super stores ship from distribution locations in the United States of America and Canada. Products are shipped from available stocked locations.